Carrying Out Works

How Do I Decline To Submit A Quote?
There may be times within your workflow that an agency has asked you to quote for a job, but you don't want to. This is easy to do with the Decline to q...
Fri, 15 May, 2020 at 3:51 PM
Declining Works
Naturally, there may be times when you have been awarded a job that you can't actually complete. When you receive an email from the system notifying you...
Fri, 15 May, 2020 at 4:06 PM
Setting An Appointment Date
When you are awarded a job, you will receive an email alert - and/or app notification - letting you know that a job has been assigned to you. The email will...
Mon, 18 May, 2020 at 5:14 PM
Raising Issues As A Contractor
There may be occasions when, as a contractor, you need the ability to raise issues at a property yourself. If - for example - you complete works and then no...
Wed, 26 Jan, 2022 at 11:27 AM
Marking A Job As 'Complete'
This article is about how to mark a job as complete on the web browser. For information on how to do this on the app, please click here: Completing A Job - ...
Fri, 10 Nov, 2023 at 9:44 AM
Quoting For Extra / Remedial Works
Sometimes you may be assigned a job at a property to complete specific works. On occasion, you may identify further works that are required at the property,...
Fri, 24 Jul, 2020 at 4:11 PM
What You See When Resolving Planned Maintenance Issues
As a contractor, you can be sent both reactive and planned issues to resolve.  For the majority of reactive issues, there is an occupier attached to the...
Wed, 13 Sep, 2023 at 1:51 PM
How Do I Know That My Quote Has Been Rejected?
As a contractor, sometimes your quote will not be selected and you may be rejected for a quote an agent has deemed as 'better.' Once you have been ...
Wed, 13 Sep, 2023 at 11:26 AM
Adding Additional Appointments / Follow-ups
It's never been easier to add an additional appointment or follow up appointment on Fixflo for a contractor. After being awarded a job and once the o...
Mon, 9 Nov, 2020 at 5:48 PM
How Do I Easily View My Quotes On An Issue?
If you are looking to find out how to provide quotes for an issue you can take a look at this article here. It's very easy to view your quotes wit...
Fri, 4 Aug, 2023 at 4:43 PM